Cookie Policy

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to the website operator.

How We Use Cookies

FreightCake uses cookies and similar tracking technologies for the following purposes:

• Essential cookies: Required for the platform to function properly. These include session cookies for authentication, CSRF protection tokens, and load balancing cookies. Without these, the platform cannot operate.
• Functional cookies:Remember your preferences and settings, such as language, time zone, and display preferences, so you don't have to re-enter them each time you visit.
• Analytics cookies: Help us understand how visitors interact with our website and platform by collecting information about pages visited, time spent, and navigation patterns. We use this data to improve our services.
• Performance cookies: Monitor the performance and reliability of our platform, including error tracking and page load times, to ensure a smooth experience.

Third-Party Cookies

Some cookies on our platform are set by third-party services we use. These may include:

• Stripe: Payment processing cookies for secure transaction handling
• Analytics providers: To help us measure traffic and usage patterns
• Error monitoring: To detect and resolve technical issues quickly

We do not use cookies for advertising or behavioral targeting purposes. We do not sell cookie data to third parties.

Cookie Duration

Cookies on our platform fall into two categories based on their lifespan:

• Session cookies: Temporary cookies that are deleted when you close your browser. These are used for authentication and maintaining your session state.
• Persistent cookies: Remain on your device for a set period or until you delete them. These are used for remembering your preferences and login status.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies
• Delete all cookies when you close your browser

Please note that blocking or deleting essential cookies may prevent you from using certain features of the FreightCake platform, including logging in and managing shipments.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a revised “Last updated” date.

Contact Us

If you have any questions about our use of cookies, please contact us at privacy@freightcake.com.