DTC retail
Pacific Trade Co.
How a coastal apparel retailer compressed their entire quoting workflow into a single screen.
“We switched from Freightview and cut our quoting time by 70%. The AI freight classification alone paid for itself in the first week.”
Sarah Chen
Logistics Manager, Pacific Trade Co.
The challenge
Pacific Trade was juggling FedEx, UPS, and a regional LTL portal for every shipment. Their two-person ops team was spending most of their morning entering identical shipment data into three separate sites just to get rate comparisons. AI-driven freight classification was non-existent — they were eyeballing classes and eating the difference on reclasses.
What they did
Pacific Trade onboarded FreightCake in under a day, connected their carrier accounts via the dashboard, and routed every quote through the unified rate-shop. The AI freight classification flagged density mismatches automatically, so they stopped getting reclass invoices.
The result
Quoting dropped from ~12 minutes to under 4. Reclass disputes fell to zero in the first 30 days. Their team picked up roughly 8 hours of capacity per week — enough to onboard two new wholesale accounts they had been deferring for months.
This case study is illustrative — based on real workflows on FreightCake but using a placeholder customer name. Named-customer stories publish as soon as customers give us permission.
Modern shipping. Simplified.
Free to start. No credit card required. Your first 25 shipments are on us.